Refund policy

Returns & Exchanges

At this time, all sales are final.
We do not accept returns or exchanges.

Because many items are made in small batches or prepared per order, we are unable to restock returned items.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 3 days of delivery so we can make it right.

Please include:

  • Your order number
  • A photo of the item
  • A photo of the packaging

Once reviewed, we will determine a solution, which may include a replacement, store credit, or refund.

Order Cancellations

Orders may only be canceled if they have not yet been processed or shipped.

Once an order has been processed, it cannot be canceled.

Shipping Issues

Sarai’s Mini Market is not responsible for lost, stolen, or delayed packages once they have been shipped.

If your package is marked as delivered but cannot be found, please contact the shipping carrier directly.

Contact

If you have any questions or concerns about your order, please contact us at:
SaraisMiniMarket@gmail.com